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Geocode was not successful for the following reason: REQUEST_DENIED

  • Charles
    Charles
    Senior Member 149 points
    June 10, 2018 at 3:24 pm

    Hi,
    DT 8.9.7

    We created an account with Google Cloud Platform. The system produced a code and we pasted it in Theme Setup> Content Setup> Geolocation & Google Maps > API Key

    Then clicked on Save. However, the system keeps showing the following error message:

    Geocode was not successful for the following reason: REQUEST_DENIED

    Any clues on how to solve this issue?
    Thank you.

  • Charles
    Charles
    Senior Member 149 points
    June 10, 2018 at 3:27 pm

    Hi,
    Just figured it out!

    For others having the same issue, the problem was that I forgot to activate the Geocoding API in Google Cloud Platform.

    Once activated, it started to work just fine.
    Thank you.

  • Mark Fail
    Mark Fail
    Super Guru 12,845 points
    June 11, 2018 at 1:18 am

    Thanks for updating Charles.

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