Popular Questions We Get Asked By Business Owners

We've grouped together some of the most common questions we receive from new and existing customers.

We are a web design company established in 2010 who specialize in the development of WordPress themes for small and medium sized businesses.

Yes, our themes are constantly updated to support the latest version of WordPress.

Yes - our themes use .PO and .MO language files allowing you to translate the theme into any language you like. Check the video tutorial here.

Yes - all our products are developed to work with the latest version of WordPress. They will not work without.

Yes - our themes support all WordPress plugin's. If you want a better integration between a specific plugin simply contact the plugin developer.

No - we are 100% dedicated to the development and maintenance of our WordPress themes. We have a list of recommended WordPress hosting partners here.

No - To help us keep our prices low we no longer offer phone support. All support is done via our email system.

No - Mon-Fri we have staff manning live chat around the clock but weekends we only have 1 member of staff on so all support is via the ticket desk.

Yes of course, we have multiple payment options at checkout.

No - all our products are one-off payments, there is no on-going costs or fees.

We offer a 10 day "no questions asked" refund policy. If your not happy with your purchase within 10 days you can return it for a full refund.

Yes of course, we have multiple payment options at checkout.

We provide customer discount codes within the members area on our website. Existing customers can login to view current discounts.

No - we never store any payment or credit card information on our servers.

Yes of course BUT only with the developer plan.

More details here;