We look after your website. You get on with the business.

We review your website and send you a document showing where it stands, what we recommend and what it would cost. It's free, with no obligation, and yours to keep.

No — and that's deliberate. Your site stays on your own hosting account, which you keep control of. Your host runs the server; we look after the site on it — design and content work, theme updates, and the SEO. It means no migration, no downtime, and no lock-in: if you ever stop, everything is already where it should be.

Then the evaluation will say so. We check whether where your site is running is holding it back, and if it is, we tell you what would work better and why. That is a recommendation in your document, not a condition — you are free to ignore it, and we are not selling you hosting either way.

They don't roll over. The monthly time is there so you can get real work done without a new quote every time — it isn't a bank of hours. If you regularly need more than your plan includes, we'll suggest moving you up rather than quietly running over.

Yes — care plans are for sites already running a PremiumPress theme, so you will need a licence for it, kept current as normal. If you do not have one yet, the evaluation will tell you which theme fits what you are building.

Yes. We do the technical, design and SEO work on the site. What we don't do is moderate, approve or vet listings, adverts or advertisers, and we don't handle your payments — those stay entirely with you as the site operator, along with age verification and any other compliance your site is subject to.

Yes, for clients on a plan. Your monthly hours cover page edits, styling, layout and listing setup. Anything larger — a custom child theme, a new feature — is quoted separately on top of your plan. We no longer take on one-off design projects for people who aren't clients: keeping the work to a small number of sites is exactly what lets us turn things around quickly for the people who are.

Any time, and your site is yours — it never left your hosting account. We remove our access within 24 hours and confirm in writing. Monthly plans aren't refunded part-way through a month, and onboarding fees aren't refundable once the work has been done.

No — that sits with your hosting company, who own the server and the guarantee that goes with it. We don't sell hosting and we won't pretend to. What we're accountable for is the marketing: the plan, the work that gets done against it each month, and the numbers in your report.

One market at a time. Your first country is included in Growth; each new one is scoped and quoted on its own, because it is genuinely separate work — local competitor research, translation and hreflang, content for that market, and links from it. You get a launch project for the new market and an uplift on your monthly. We would rather do one country properly than six badly at once.

We won't promise a ranking, and be careful of anyone who does — nobody controls Google, and an established competitor's head start on domain age and links is real. What we will do is show you exactly where the gap is against the competitors you name, work through it in a sensible order, and report every month on whether it is closing. If the evaluation says the gap is not closeable in a timeframe worth paying for, we will tell you that too.

Yes — additional sites on the same account are 25% off. Each site is priced on its own plan, since the work is per-site.