FAULT TRAY ENTRY, SEND MESSAGES AND GIFS

Excuse me I am Spanish not speak English use translator … please help ..
Video link at the end message to explain better..

THEME: DATING 9.0
WORDPRSS 4.9.8

Configuration:
PERMISSIONS SENDING MESSAGES BETWEEN USERS AND FREE MEMBERSHIP ACTIVATED
FREE MEMBERSHIP TEST USERS

User input tray failure:

does not show notice NEW messages sent,
does not show notice NEW messages received,
it does not show sent messages,
if it shows received messages.

When sending user message to user
appear on screen message sent!
one single second
(Watch video from 3:00 to 3:20)
but leaving MYS MESSAGES blocked,
unlock again from MY ACCOUNT TO MY MESSAGES.

In My Messages do not see the message just sent.

Failed gifts shipments;

Gifts sent from user to user are not received.
The user when sending gift receives message sent!
In My Account – My messages (new) leave gifts sent.
Gifts sent from user to user are not received.

VIDEO:

https://drive.google.com/file/d/1NDYehl4fW4X6mZcFpVXDzbp8VnczZvJ1/view?usp=sharing

Very Thanks