title and description missing trying to edit a current record.


  • Michael
    Newbie 21 points
    February 25, 2020 at 3:49 pm

    Trying to edit this record to update information.

    TK Auto Works

    When I click on “edit record” button, the title and description are blank even though you can clearly see this listing is up and valid.

    Listing details are still there
    Listing category is missing
    Listing location is still there…

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  • Michael
    Newbie 21 points
    March 26, 2020 at 4:37 pm

    No response?

    This is so frustrating. I click to edit a listen and all the title and description and catagory are missing. The only work around is to have listen open live and copy and paste in to the edited record in order to save it. Wish there was an easy fix for this?

  • JamesD
    JamesD
    Super Guru 1,728 points
    March 28, 2020 at 4:26 am

    Hello,

    It looks like the site is using an older version of DT, so honestly it could be a number of things since it’s outdated.

    I don’t believe PremiumPress updates or supports pre v9 themes anymore, however, you may want to open a support ticket.

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