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I am having some “shoppers” tell me that our online store is “broken”. I narrowed the field down to Internet Explorer and maybe even an old version of it. One lady told me she was using IE8, but I cannot confirm that for the others and I cannot reproduce the error locally. I found out how to put IE11 in emulation mode through F12 developer tools, effectively changing it to IE8.
Please see the attached snapshot one gentleman sent me when he went to an item in my store (not the registration page as it would have you believe from the URL).
I have fixed this error before in another WP website by adding a snippet of code (<meta http-equiv=”X-UA-Compatible” content=”IE=EmulateIE8″ > />) after “<!DOCTYPE…” in the header, but this did not help in ShopperPress, besides I see some coding in that space already which seems to attempt to handle the issue?:
“<!–[if lte IE 8 ]><html lang=”en” class=”ie ie8″><![endif]–>
<!–[if IE 9 ]><html lang=”en” class=”ie”><![endif]–>”
Any help would be greatly appreciated.
Thanks!
Mike
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