What? No Upgradeable Listings

  • Gerry
    Gerry
    Newbie 61 points
    August 8, 2013 at 7:36 am

    Just noticed that when a listing is created and a user wants to edit the listing there is no option for upgrade or downgrade of a listing.

    Also, if a user was to upgrade or downgrade there would need to be a way to change the billing, lets say Paypal was the billing platform being used, the upgrade – downgrade would need to also modify the billing for the listing.

    Sounds like a lot of work to change a listing… any ideas on potential work arounds for this little ‘monkey wrench in the works’?

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 8, 2013 at 8:18 am

    a listing is final, they can renew it but there isnt any upgrade between listing packages.

  • Gerry
    Gerry
    Newbie 61 points
    August 8, 2013 at 8:36 am

    Hmmmmmmm…… but you have the add on available when a user edits the listing?

    Are these add ons what happens when a user adds or subtracts listing options then… is their a billing change?

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 8, 2013 at 10:01 am

    yes their billing changes until they have paid.

  • Gerry
    Gerry
    Newbie 61 points
    August 8, 2013 at 10:40 am

    hmmmm could you explain what happens, so I clearly understand the process as there is nothing worse than customers doing charge backs with paypal.

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 8, 2013 at 10:56 am

    the user selects thier features, views their listing (makes edits if needs be) and makes payment, once payment is made they can only renew (if not a susbcription) they cannot add-on more features.

  • Gerry
    Gerry
    Newbie 61 points
    August 8, 2013 at 11:05 am

    if its a subscription then should the add on options then not be displayed?

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 8, 2013 at 1:51 pm

    no, one the user has paid for the listing feature enhancements are not editable.

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