video and pdf files not opening

    Newbie 21 points
    May 1, 2015 at 12:09 pm

    Im trying to set up a new classifieds theme, but I have problems uploading video and pdf files.
    When listing a new ad, the function is there that says ” Acceptable File Formats: jpg/.gif/.png/.pdf/.flv/.mp4/.mp3″
    When a mp4 or pdf document is uploaded, the icon DOCUMENT and VIDEO will display, but if you try to open the video or pdf document, the error [Object object] will appear. The pdf document do not even display, only a small icon and can not open in the Media folder in WP either.
    Is there a way to rectify this problem since it is not a good idea for the site to go live and users can not upload pdf or mp4 files. The concept is good that makes the theme different from other classifieds sites but not good if I can not get it working properly.
    thank you.

  • Dave Harris
    Dave Harris
    Super Guru 1,383 points
    May 25, 2015 at 6:58 pm

    Well for the video you will probably need ffmpeg installed, see your hoster on that ( you can check within Mark’s theme if it is ), with regards to pdf files and displaying in your browser do you have a extension installed for your browser?

    David Harris

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