V9 incomplete

Can anyone explain why they would build their site in version 9 if it is still pending upgrades?

For me two major issues are:

1. the Single listing page only displaying ONE photo even though the Add Listing page allows the user to submit up to 40.

2. There is no advanced search.

I have come across numerous other issues with version 9 but i can’t list them since my SUPPORT TICKETS have been deleted. Why is there no history of support tickets?