I have the micro theme. The display photo does not allow me to change the photo if one is uploaded already. This is particularly true if someone uses the social logins where an image will automatically upload based on their social profile.
I’m not a support rep, but here’s something you may want to try. It may be different now, but in the past my PP theme has had problems uploading files with special characters or spaces in the name. Make sure the file you’re uploading doesn’t have a special character or dot in it or space in the name of the file.
Hope that helps.
Hi Terrell, thanks, but it didnt work. very frustrating.