Search/Categories Not Working


  • Christopher
    Newbie 4 points
    September 8, 2016 at 11:45 pm

    Hi, my website is http://www.melodytrade.com
    I am having troubles with all search functionality, if you look at my homepage I have a sennheiser MD421 microphone actively listed, however it will not show up by clicking on the relevant catgeory (microphone) that even shows it has an active listing. Furthermore, if I search the category ‘microphone’ in my advanced search nothing shows up, also if you try any of the keywords associated with it nothing shows up, nor the title of the item or anything.
    I have tried with and without the ‘search everything’ plugin and watched the advanced search tutorial on youtube by Mark.
    Any help would be greatly appreciated, Thanks.

  • Marie
    Marie
    Super Guru 1,818 points
    September 13, 2016 at 2:00 am

    Hi Chris,

    can you create a ticket for this so we can check your settings?

    ticket url : https://premiumpress.com/ticket/


  • Christopher
    Newbie 4 points
    September 13, 2016 at 2:04 am

    I did and received excellent help thankyou. If anyone else happens upon this thread the answer (which worked in my instance) was as follows:

    In Theme setup > Page setup > Search page you had “Default Order By” option set to Price (high to low). This will work only if you all of your auctions have price field populated. If price field is not filed than ordering will not work and instead it will return empty results every time. I have set this to System set ordering now and search results are working fine

  • Marie
    Marie
    Super Guru 1,818 points
    September 13, 2016 at 2:09 am

    Thanks for letting me know Chris . Glad its already fixed 🙂

    And thanks for sharing!

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