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Re-listing Length Problem: Defaults to 30 Days

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  • Version 9
    J V
    0 points
    Beginner

    I’m struggling with an issue in the Auction Theme.

    When a user chooses to re-list an auction from their account panel, that auction will be re-listed for 30 days instead of the original auction length the user first selected.

    For example:

    1. User lists an auction for 7 days.
    2. After 7 days, perhaps this auction has expired with no bids.
    3. User decided to list that auction again by using the ‘re-list’ option in their account.
    4. Auction is re-listed for 30 days…Not the original length of 7 days, and the user cannot edit this length.

    A bigger issue seems to be that if a user re-lists an auction that original had paid features or enhancements, those features will be re-applied to their re-listed auction without them having to pay again. They’re basically getting a free 30-day enhanced auction.

    Is there a way to force auctions to be re-listed at their original length and to remove all enhancements unless a user decides to opt (and pay) for them again?

    Thanks.

    August 24, 2017 at 3:03 pm

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