After upgrading to 8.5, the category option disappeared from my add listing page, if I set Listing Category to on, it prevent location field to appear and the categories header appears but the categories cannot be selected . Is any other person having the same problem?
Hello Ugochi, Try disabling all your plugins first,if this does not fix the issue open a ticket please
Hi Josh, Thanks for your response. I disabled all the plugins and still hard the same issue. I will get a support ticket
Send in a ticket so we can take a closer look
Hi Josh, The Problem is not resolved yet. It is from the setting shown in this post https://www.premiumpress.com/forums/topic/8-5-at-issues/#post-94688 . If you do not set the category option to on everything looks okay but no category on the listing page but if you set it on listing details come before listing category and the options are not shown.
Have you turned it on?
admin -> listing setup -> display categories?
its an on/off option in 8.5
Hi Mark I turned it on and it had listing details before listing category and no location and image upload option. And the category and listing detail links did not show the options.
not sure i understand, please reply to your ticket so i can check your setup.
[Resolved]. Thanks Mark
Ugochi, please could you let us know how it was resolved in case anyone else gets the same problem.
@ Janak It was resolved through support ticket by Mark
Ok, thanks for letting us know Ugochi. 🙂
Start your new website today!