Listing Category Issue after upgrade to responsive classified version 8.5

  • Ugochi
    Ugochi
    Newbie 19 points
    September 7, 2015 at 3:28 pm

    After upgrading to 8.5, the category option disappeared from my add listing page, if I set Listing Category to on, it prevent location field to appear and the categories header appears but the categories cannot be selected . Is any other person having the same problem?


  • Josh
    Super Guru 13,875 points
    September 7, 2015 at 3:46 pm

    Hello Ugochi,
    Try disabling all your plugins first,if this does not fix the issue open a ticket please

  • Ugochi
    Ugochi
    Newbie 19 points
    September 7, 2015 at 4:54 pm

    Hi Josh,
    Thanks for your response. I disabled all the plugins and still hard the same issue. I will get a support ticket


  • Josh
    Super Guru 13,875 points
    September 7, 2015 at 5:05 pm

    Send in a ticket so we can take a closer look

  • Ugochi
    Ugochi
    Newbie 19 points
    September 7, 2015 at 9:18 pm

    Hi Josh,
    The Problem is not resolved yet. It is from the setting shown in this post https://www.premiumpress.com/forums/topic/8-5-at-issues/#post-94688 . If you do not set the category option to on everything looks okay but no category on the listing page but if you set it on listing details come before listing category and the options are not shown.

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    September 8, 2015 at 1:41 am

    Have you turned it on?

    admin -> listing setup -> display categories?

    its an on/off option in 8.5

  • Ugochi
    Ugochi
    Newbie 19 points
    September 8, 2015 at 2:15 am

    Hi Mark
    I turned it on and it had listing details before listing category and no location and image upload option. And the category and listing detail links did not show the options.

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    September 8, 2015 at 2:20 am

    not sure i understand, please reply to your ticket so i can check your setup.

  • Ugochi
    Ugochi
    Newbie 19 points
    September 8, 2015 at 2:51 am

    [Resolved]. Thanks Mark

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    September 8, 2015 at 2:58 am

    🙂 pleasure


  • Janak
    Super Guru 1,283 points
    September 8, 2015 at 9:29 am

    Ugochi, please could you let us know how it was resolved in case anyone else gets the same problem.

  • Ugochi
    Ugochi
    Newbie 19 points
    September 17, 2015 at 1:40 am

    @ Janak It was resolved through support ticket by Mark


  • Janak
    Super Guru 1,283 points
    September 17, 2015 at 6:58 am

    Ok, thanks for letting us know Ugochi. 🙂

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