Is it possible to block buyer who did not pay and charge a penalty feee.

  • Hesham
    Newbie 2 points
    November 5, 2018 at 5:34 pm

    Hi Mark,

    Is it possible to charge a buyer who did not pay for an item a penalty fee after he/she won the auction ? Please tell me know how to do it, I can open a ticket if not possible to discuss it here.

    How could I block a buyer using his/her IP address and/or phone number?

    Thank you,

  • Hesham
    Newbie 2 points
    November 5, 2018 at 5:48 pm

    I can not edit my post to correct a typo mistake even after one minute of posting it!

  • Marie
    Super Guru 1,857 points
    November 6, 2018 at 9:46 am

    hi Hesham

    at the moment, there is no option from the theme for this, you can instead check the username of the buyer and maybe ban him/her to your site.

    You can also post this as a feature request here , it might get added to the next or future updates of the theme


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