I get no email when customers use touch : contact author


  • René
    Newbie 2 points
    September 12, 2016 at 5:00 pm

    I get no email when customers use touch : contact author

  • Marie
    Marie
    Super Guru 1,818 points
    September 13, 2016 at 2:05 am

    Hi René,

    you mean there is no email notification sent to your when a user contacts the listing author?

    By default, you(admin/site owner) wont get an email only the listing owner/author/listing creator will receive the notification.

    This reply was awarded the best answer by the topic poster.

  • René
    Newbie 2 points
    September 18, 2016 at 7:38 pm

    Hi Marie

    There is only one owner/author/listing ?

  • Hemanta Chakladar
    Hemanta Chakladar
    Super Guru 1,710 points
    September 18, 2016 at 9:43 pm

    Yes, there is only one author of a listing.

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