How to gain more insight into the steps in the workflow for orders


  • Raul
    Newbie 24 points
    August 25, 2016 at 1:18 am

    How to handle the situation when seller delivers the order, but the buyer forgets to press the release funds button?
    How can I determine when the seller delivered the order?


  • Josh
    Super Guru 13,875 points
    August 25, 2016 at 1:34 pm

    Hello Raul,
    If buyer forgot to release funds then you would have to contact them and request them to release funds.
    Only buyer can confirm order has been delivered


  • Raul
    Newbie 24 points
    August 25, 2016 at 4:17 pm

    Hi Josh,
    But how can I know that the order has been delivered, and X many days have passed already without response? I want to have a rule that buyers have to respond by a set amount of days, but need to be able to enforce it. The order manager seems to only show PAID and COMPLETED. What about DELIVERED?
    Thanks
    regards, Raul


  • Josh
    Super Guru 13,875 points
    August 25, 2016 at 5:41 pm

    There is no option to display delivered orders from admin section.Only buyer can confirm order has been delivered.You will need some customization to add the feature.Please post here >> http://www.premiumpress.com/designwork/

  • patrik
    patrik
    Newbie 49 points
    May 12, 2017 at 2:48 pm

    Is there any update on this? I have been working with particular micro job website and I received “closed case” maybe 1 out of 4. All the buyers just grabbed the product and didnt care to close it down.

    I would like to know how did you guys managed this.

    Thanks


  • puneet
    Newbie 24 points
    May 27, 2017 at 1:07 am

    rahul I bought this theme and found many important feature missing

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