HELP! 'list your business' page redirecting to admin log-in page


  • M.T.
    Newbie 31 points
    March 31, 2015 at 9:29 am

    Hi

    I have a page within my website “list your business” that shows the available listings – accessible via the navigation bar top left (suppliers area) – however, it is redirecting my customers to the log-in page. It is the only page that does this?!

    https://www.theglasgowgirlsweddingguide.com/

    Can anyone advise why or tell me how to fix this?!

    Thanks!


  • Josh
    Super Guru 13,875 points
    March 31, 2015 at 9:37 am

    Hello M.T
    Make sure you have not restricted access to the page based on Membership


  • M.T.
    Newbie 31 points
    March 31, 2015 at 9:46 am

    Hi Josh

    Where would I find this?! On the page itself?!

    Thank you!


  • Josh
    Super Guru 13,875 points
    March 31, 2015 at 11:26 am

    Yes on the backend page itself just below the editor

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  • M.T.
    Newbie 31 points
    March 31, 2015 at 11:31 am

    I was hoping/fearing you’d say that!! Within our admin the page access section is there, but nothing is available to change!

    I have a sneaking suspicion that a plug-in may to be blame!

    Thank you very much for your help!

    Jen


  • Josh
    Super Guru 13,875 points
    March 31, 2015 at 1:00 pm

    Your welcome M.T. ,post an update how it goes


  • M.T.
    Newbie 31 points
    April 1, 2015 at 2:15 pm

    Hey Josh

    The page access section has no information in it, it’s broken! – I’ve taken so long to get back to you as I thought it may have been a certain plug-in, but alas no!!

    I have added a screenshot of what I am seeing – maybe you can help?!

    M.T.

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  • Josh
    Super Guru 13,875 points
    April 1, 2015 at 2:48 pm

    Do you have Membership Packages created?


  • M.T.
    Newbie 31 points
    April 1, 2015 at 3:30 pm

    No, we just have listings packages x 4?!

    Our clients contact us to arrange their listings so we never set up memberships packages.

    Would this effect the fact that this one page is sending users to the log-in page?!

    Thanks!


  • Josh
    Super Guru 13,875 points
    April 1, 2015 at 3:44 pm

    The reason your Page Access section is empty is because you dont have Membership Packages.Could you provide url to this page


  • M.T.
    Newbie 31 points
    April 1, 2015 at 5:36 pm

    This is the URL that is misbehaving!

    List Your Business


  • Josh
    Super Guru 13,875 points
    April 1, 2015 at 5:40 pm

    Are you using any security plugin?


  • M.T.
    Newbie 31 points
    April 1, 2015 at 6:12 pm

    There is WP-SpamShield installed?! Could this be the issue!?


  • Josh
    Super Guru 13,875 points
    April 1, 2015 at 6:17 pm

    Try to disable the plugin see if it fixes the issue


  • M.T.
    Newbie 31 points
    April 1, 2015 at 7:20 pm

    No sorry!!!

    I’m wondering – where in the theme set up do you tell the theme that ‘this is the page on which I want you to display all of the listing options’ ?

    I have attached a screengrab of what the page looks like (if you’re logged in of course!)

    Thanks!

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