Email assignment to send reply to website visitor not logged in

Hi All,

Please can somebody help.

I’m wanting to be able to send a reply to a message from a non member enquiry.

The initial message sends fine to the member who owns the listing however when that member replies it’s not going to the email address of the person who sent the message in the first place.

I’m guessing I’ve not set the email assignment up correctly.

Any guidance would be much appreciated.

Thanks.