Ask the community

This is a community support forum where you can ask
questions and interact with other PremiumPress Customers.

Editing a listing


  • DANA
    Newbie 15 points
    September 24, 2017 at 11:19 pm

    Hello, when I click on edit listing, it does not have any saved information at all. It makes the user start from the beginning to edit a listing? Is this expected behavior and if it is what is the reasoning. Thank you.


  • Josh
    Super Guru 13,885 points
    September 25, 2017 at 12:06 pm

    Hello Dana,
    Please send in a ticket so we can take a closer look at your site
    >>http://s.premiumpress.com/index.php?/Tickets/Submit
    Please disable plugins first


  • DANA
    Newbie 15 points
    September 25, 2017 at 12:41 pm

    I submitted a ticket, but it took a really long time to load. I think it submitted multiple tickets. That was not intended. Sorry.. thank you


  • DANA
    Newbie 15 points
    September 26, 2017 at 3:10 pm

    This has been solved. It ended up being a problem with Varnish.. thanks


  • Josh
    Super Guru 13,885 points
    September 26, 2017 at 3:25 pm

    Thanks for updating Dana.Have Great day :)

  • Adnan
    Adnan
    Elite Member 453 points
    October 2, 2018 at 8:24 am

    Hi Dana, what changes helped you in Varnish to correct this Problem?

  • Marie
    Marie
    Super Guru 1,759 points
    October 2, 2018 at 9:38 am

    hi Adnan,

    what version of the theme are you using?

  • Adnan
    Adnan
    Elite Member 453 points
    October 2, 2018 at 2:33 pm

    Hi Marie,

    I use DT8 latest. I fixed the problem, it was not varnish but php7 problem.

    PHP 7 is not converting string to arrays the first time a value is assigned with square bracket notation.

    In add-form.php around line 25

    Replacing:

    $data = “”;

    with

    $data = array();

    fixes the problem.

  • Marie
    Marie
    Super Guru 1,759 points
    October 3, 2018 at 6:58 am

    Thanks for sharing Adnan :)

  • Adnan
    Adnan
    Elite Member 453 points
    October 3, 2018 at 10:43 am

    You are welcome.

  • Jésus
    Jésus
    Newbie 25 points
    January 7, 2019 at 3:59 pm

    hi Adnan,
    Just to thank you for your topic. It’s been several days since I had this problem on my version 8.9.7 and I was looking for a solution.

  • Adnan
    Adnan
    Elite Member 453 points
    January 7, 2019 at 4:28 pm

    Hi Jésus, I am glad, this helped you.

Viewing 12 posts - 1 through 12 (of 12 total)