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i have this error
i have a licence key directory theme
There was a problem locating this plugin file for download, please contact our support team so we can update your account for you.
you need to updat a directory theme to use the last directory child theme like here directory
please help us
The file isn’t available yet, I get the same error message.
I’m guessing that it won’t be available until the next theme update (v9.2.8) (since that is the minimum requirement for that child theme).
realy we have a lot of problems with DT9 perhaps i will change a directory thems and buy an other
what issues are you having? have you tried to create a ticket so we can check and resolve your issue and assist you with it?
and thank you for all your answers and your quick reactivity
I can tell your customer service and mark fall are very attentive to customers even grumpy people like me!!!!!
but I would like to point out three problems that still exist
1- the problem of migrating your site from DT8 to DT9 without losing all the modifications and translations made by the webmaster and it has been going on for several months
2-the problem of price packages that does not work on DT9
3-the problem of the last child themes add June 13th that I can’t download andtb that requires a directory theme version of more +9.8
I can download the new child themes dated June 13th but it is necessary that the theme directory goes from version 9.7 to 9.8 PLUS for it to work