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DirectoryPress User Emails Not being sent to any address

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 9:55 am

    When a user signs up they do not receive any emails at all, yet the admin does, I installed Email Log and the log shows an empty email address for the user (i.e i assume it isnt populating it) please help thanks

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 9:57 am

    Here is a screenshot of the problem

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  • Ian
    Ian
    Super Guru 1,200 points
    July 29, 2013 at 10:14 am

    Show your email setup page as well

  • Richard Bonk
    Richard Bonk
    Super Guru 2,739 points
    July 29, 2013 at 10:19 am

    Yes, have you setup emails in the Email Manager section?

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 10:25 am

    Hi Guys

    yes i have here is the screenshot.

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  • Malgorzata
    Malgorzata
    Super Guru 1,606 points
    July 29, 2013 at 10:48 am

    @Jamie;
    I’m not an expert here, but you did not set up emails; you have ‘Example emails’ set up. You need to tweak them to your own (remove ‘example’). One by one. Depending on Theme you are using some ‘examples’ are bot covered such as ‘listing expired’ in responsive.
    Also: Richard email plugin for Premium Press is very good, it shows you being a sender not a WordPress.
    Hope it helps.

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 10:50 am

    Hi Malgorzata

    I did make my own which didn’t work so i reverted back to the default message to keep testing.

    When i send a group email to all users it populates and works to all users but not the sign up ones etc if that makes sense.

    Thanks for your reply

  • Ian
    Ian
    Super Guru 1,200 points
    July 29, 2013 at 10:51 am

    Yeah that’s strange that the email address is blank. Do you have any plugins activated that may interfere? Or have you modified any theme file?

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 10:56 am

    Hi Ian

    No and No to your questions, i really cant figure this out at all, as if there was a problem with the mail server i wouldn’t get my admin email through (which do come through immediately).

    Thanks for your reply ๐Ÿ˜€

  • Ian
    Ian
    Super Guru 1,200 points
    July 29, 2013 at 10:59 am

    That’s correct, and your version is?

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 11:31 am

    Hi Ian

    I am on version 7.1.4 Thanks

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 12:44 pm

    bump

  • Mark Fail
    Mark Fail
    Super Guru 12,862 points
    July 29, 2013 at 12:46 pm

    hi

    if you disable the theme does the user get the normal WP register email?

  • Jamie
    Jamie
    Newbie 16 points
    July 29, 2013 at 12:47 pm

    Hi Mark

    No they do not

    thanks for ur reply ๐Ÿ˜€

  • Mark Fail
    Mark Fail
    Super Guru 12,862 points
    July 29, 2013 at 12:49 pm

    least we know its not a theme issue, i suspect its your spam folder blocking them and not a mail server issue.

    try using a new email address, pref not a hotmail or gmail one.

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