Directory 6.3 cannot add feature image

  • Rachel
    Rachel
    Newbie 18 points
    April 5, 2015 at 3:02 am

    When trying to add a ‘featured image’ to a listing in directory Press, I get a blank page and the featured image doesn’t upload neither can I add an image to a post. Any solutions to this?
    Thanks

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    April 5, 2015 at 3:22 am

    6.3 is now very old, you would be better to install 8.1 and see if this has resolved the issue.

  • Rachel
    Rachel
    Newbie 18 points
    April 5, 2015 at 3:37 am

    Hi Mark, can’t… here’s the message I’m getting:
    Unpacking the package…

    Installing the theme…

    Destination folder already exists.Theme install failed.

  • Binesh
    Binesh
    Elite Member 431 points
    April 5, 2015 at 4:07 am

    You will have to delete the existing theme and upload the latest one. Create a backup.

  • Rachel
    Rachel
    Newbie 18 points
    April 5, 2015 at 10:53 am

    Hi Binesh, silly question: how do you create a backup of your site??

  • Binesh
    Binesh
    Elite Member 431 points
    April 5, 2015 at 1:35 pm

    The reason why I suggested ‘back-up’ is just to make sure that you don’t lose any customization that you might have done. If you are not yet using a child theme it is good to start using one.

    If you are familiar with FTP and want to try manual back-up otpion watch this video:

    [video]https://www.youtube.com/watch?v=0Tq1YKBkces&hl=en-GB&gl=SG[/video]

    Alternatively you also may use a plugin plugins like,

    Duplicator
    XCloner – Backup and Restore

    There are many other similar plugins in the wordpress repository. Some of these plugins have the option to back-up the whole site including ‘the database’.

  • Rachel
    Rachel
    Newbie 18 points
    April 5, 2015 at 3:02 pm

    thanks for the help, much appreciated 🙂


  • Josh
    Super Guru 13,875 points
    April 5, 2015 at 3:07 pm

    Thanks for sharing Binesh 🙂

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