Coupon used (statistics)

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Coupon used (statistics)

November 6, 2018
Astrid Astrid
  • Astrid
    Astrid
    Senior Member 128 points

    Hi,
    On my homepage I have a list of coupons shown. Underneath the description you can see some statistics like number of times used, expiry and succesrate. (see attachment).
    The number of times used does not seem to change from 0 no matter how many visitors have clicked on the coupon.
    In the extra fields ( when you create a new coupon) there is no field that can manually change the contents of this field either.
    It looks very strange having all your coupons 0 times used by visitors.

    Attachments:
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    November 6, 2018 at 1:35 pm
  • Marie
    Marie
    Super Guru 1,706 points

    hi Astrid,

    it works by default. The times used is triggered with the clicked from the button

    can you share your url so we can try?

    November 7, 2018 at 8:55 am
  • Astrid
    Astrid
    Senior Member 128 points

    Hi Marie,

    The website is http://www.coolekorting.nl

    November 7, 2018 at 9:25 am
  • Marie
    Marie
    Super Guru 1,706 points

    hi

    what version of the theme you’re using right now?

    can youcreate a ticket for this so we can check your settings?

    thanks

    November 7, 2018 at 9:45 am

  • Vivek
    Senior Member 122 points

    Hi,
    I am facing same issue. What did you do to fix this?

    November 16, 2018 at 1:24 pm
  • Astrid
    Astrid
    Senior Member 128 points

    Hi Vivek,
    I had to create a ticket and they sorted it out for me.
    I don’t know what they did. I suggest you create a ticket too.

    Regards,

    Astrid

    November 16, 2018 at 1:44 pm

  • Vivek
    Senior Member 122 points

    Hi Astrid,

    Thank you. I sorted it out, it was not working because I did not do complete upgrade of my theme from V 8.9.

    Regards,
    Vivek

    November 18, 2018 at 5:07 am
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