Changing the email display from hosting boxnumber

  • Gary
    Gary
    Newbie 53 points
    August 5, 2013 at 9:39 pm

    Emails received to users display my default hosting account e.g. blahblah@box18hostingprovider.com.

    With Directory Press, I edited the php.ini file and this changed it to my website email successfully. I done this with the Responsive Directory Theme and it didn’t work.

    What is the best way with the Responsive Theme to change the display email? What does everyone else do?

  • Richard Bonk
    Richard Bonk
    Super Guru 2,739 points
    August 5, 2013 at 10:07 pm

    Have you looked in the WP Admin > Theme Options > General Setup > Email Settings ?

  • Paul
    Paul
    Newbie 19 points
    August 6, 2013 at 6:36 am

    Hi richard,
    U cant change it from there. I tried it, I am facing the same issue as Gary, and I though the only way was to change the theme files, but seems like it didnt work too.

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 6, 2013 at 6:49 am

    ill have another look

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 6, 2013 at 6:59 am

    hi

    ok iv updated this in 4.1 so it will now take your admin email as set within the theme.

  • Paul
    Paul
    Newbie 19 points
    August 6, 2013 at 7:08 am

    That’s great, when will it be available for dl?

    Anw mark, the system email that’s being assigned under User registration was not being sent out too when a user register. in Ver 4

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 6, 2013 at 8:42 am

    iv checked this and they are send as every other email, if they are not getting to you it could be your spam.

  • Gary
    Gary
    Newbie 53 points
    August 6, 2013 at 9:20 am

    Thanks Richard, Paul and Mark.

    The situation I got is, I can’t wait days or weeks for 4.1. I need the fix today, I can’t launch a site with my hostingboxnumber as the email and I spent countless hours yesterday trying to get this sorted with my hosting provider tech support.

    I am dead in the water until 4.1.

  • Richard Bonk
    Richard Bonk
    Super Guru 2,739 points
    August 6, 2013 at 9:33 am

    4.1 is already out! https://www.premiumpress.com/forums/topic/responsive-framework-4-1-update/

    Just log-out and then log-in back and it should be in your ‘My Downloads’ area.

  • Gary
    Gary
    Newbie 53 points
    August 6, 2013 at 9:44 am

    Thanks Richard. I’ll do that now.

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 6, 2013 at 10:23 am

    🙂

  • Gary
    Gary
    Newbie 53 points
    August 6, 2013 at 12:38 pm

    No emails are coming through at all now.

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 6, 2013 at 4:48 pm

    humm i got your ticket so ill check for you but the only change was the display email, nothing else and it works ok our test site ok.

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 6, 2013 at 4:50 pm

    try this plugin;

    WP Mail From II

  • Errol
    Errol
    Super Guru 2,708 points
    August 6, 2013 at 6:32 pm

    Nice theme… I’m coming along bit by bit with RDT site-design, however, the only problem I encounter that have me stun so far as simple has it might be is the Email setup. I did the welcome email, but it seems like I have a design-block for the rest. Is there a video or article for RDT email settings?

    When installing the plugin that is mention above or the plugin that is design by Richard stated in a former post, do I have to delete the present contact form that is install on the website, or do they work together?

    Kind Regards,

    Errol

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