Cannot Register New Members

WordPress Business Themes Forums Responsive Themes Job Board Theme Cannot Register New Members

Cannot Register New Members

January 10, 2019
Dinesh Dinesh
  • Dinesh
    Dinesh
    Newbie 43 points

    Job Board – Version 9.2.4

    When a new member tries to register, an error message saying the security question has been answered incorrectly. Therefore, no new members can register.

    January 10, 2019 at 12:27 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    Have you enabled the security options without setting them up correctly?

    Admin -> premiumpress -> configuration -> user settings -> security code.

    January 14, 2019 at 1:54 am
  • Dinesh
    Dinesh
    Newbie 43 points

    Hi Mark

    I believe I have set up everything Ok. The other themes I’m using work ok.

    Here is a screen shot of my settings in the Job Theme

    (Also, as a side note, when the User Mobile Number is selected, it does not feature on the registration screen)

    Diinesh

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    January 14, 2019 at 8:42 am
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    Hi Diinesh

    Send me a ticket and ill take a closer look for you.

    January 15, 2019 at 3:06 am
  • Dinesh
    Dinesh
    Newbie 43 points

    Hi Mark

    My sincerest apologies for not getting back to you, but it seems to have resolved itself with version 9.2.5.

    Thank you kindly for you time

    Dinesh

    March 5, 2019 at 12:07 pm
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