Cannot add Membership & Google Mapp cannot use


  • Nam
    Newbie 11 points
    July 22, 2016 at 1:19 am

    1. While i click button Add Membership, screen is blocked by black color background, please see images at Sheet 1 in file attached. Add Package also similar error.
    2. I try use google map but i get error as images at Sheet 2 in file attached.

  • Marie
    Marie
    Super Guru 1,818 points
    July 22, 2016 at 9:09 am

    Hi Nam,

    the attachment got an error.

    can you attach it again so we can see what you’re referring to?

    thanks

    This reply was awarded the best answer by the topic poster.

  • Nam
    Newbie 11 points
    July 22, 2016 at 9:12 am

    I’ve attached file again.
    Please help me.


  • Nam
    Newbie 11 points
    July 22, 2016 at 9:15 am

    Because limit attached file volume, i’ve attached it to google docs.
    https://docs.google.com/uc?export=download&id=0B14qWWECqv6RN25IMG1hOTFqdVE

  • Marie
    Marie
    Super Guru 1,818 points
    July 22, 2016 at 9:22 am

    hi,

    do you have active plugins?

    can you try to deactivate them all then try to add package again.

    as for the Google Map issue, please submit a ticket for this so we can add a patch.

    ticket url : https://premiumpress.com/ticket/


  • Nam
    Newbie 11 points
    July 22, 2016 at 9:26 am

    “do you have active plugins?” => What plugins ?
    “can you try to deactivate them all then try to add package again.” => I’ve try deactive and active more times but it’s not resolved.

  • Marie
    Marie
    Super Guru 1,818 points
    July 22, 2016 at 9:30 am

    hi nam,

    I suggest you submit a ticket so we can check your website.

    ticket url : https://premiumpress.com/ticket/

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