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Anyone know how to fix the Banners on my Premium Press Site?

  • Horacio
    Horacio
    Newbie 31 points
    August 17, 2016 at 2:42 am

    Hi, I removed the leaderboard ads from my website and when I tried to upload a new one I am not able to see it I am using the following code I still do not see it If you notice the only thing that does come out is small icon where the leaderboard add is to be.

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  • Marie
    Marie
    Super Guru 1,813 points
    August 17, 2016 at 3:28 am

    hi,

    can you attach your website url please?

  • Horacio
    Horacio
    Newbie 31 points
    August 17, 2016 at 5:05 am

    Hi Marie Guru, Yes my website is http://www.eptx411.com

  • Horacio
    Horacio
    Newbie 31 points
    August 17, 2016 at 5:07 am

    I disabled all my plugins. I think this happened a little after I updated my WordPress Website, but now I am not quite sure.

  • Horacio
    Horacio
    Newbie 31 points
    August 17, 2016 at 5:08 am

    Sorry, I disabled all my plugins with no luck. The issue was still there

  • Marie
    Marie
    Super Guru 1,813 points
    August 17, 2016 at 5:30 am

    hi Horacio,

    can you submit a ticket here http://premiumpress.com/ticket/ so we can check your website and login to your wordpress admins and check your settings?

    thanks

  • Marie
    Marie
    Super Guru 1,813 points
    August 17, 2016 at 6:55 am

    hi Horacio,

    the problem with your banner is your website cache.

    its displaying fine now :)

    This reply was awarded the best answer by the topic poster.
  • Horacio
    Horacio
    Newbie 31 points
    August 17, 2016 at 12:54 pm

    Thank you Marie Guru, I assume WP-Cache was the issue. Or was there another plugin causing the issue? Thank you for the help


  • Josh
    Super Guru 13,885 points
    August 17, 2016 at 1:06 pm

    Hello Horacio,
    Disable caching plugin when editing your site/theme.

  • Marie
    Marie
    Super Guru 1,813 points
    August 17, 2016 at 10:49 pm

    hi Horacio,

    no its not one of your plugin. its the cache from the theme, go to theme setup >General Setup > Large Site caching turn it off.

  • Horacio
    Horacio
    Newbie 31 points
    August 18, 2016 at 1:55 pm

    Thank you

  • Marie
    Marie
    Super Guru 1,813 points
    August 18, 2016 at 10:50 pm

    No Problem Horacio :)

  • Horacio
    Horacio
    Newbie 31 points
    May 22, 2018 at 11:30 pm

    Hi, I updated my website to the new Version 9.1.3 but found it is still not ready. I love it but waiting for all the tweaking is done. So I went back to my Version 8.9.6 and now my Premium Leaderboard is not resizing when on mobile devices. Is there something I am missing. By the way, I love the way the advertising works on the old 8.9.6 version. It would be cool to offer memberships but as advertising only. Maybe subscription for subscribers would be another great option. but that is for another issue. Thanks Mark.

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