This is a community support forum where you can ask questions and interact with other PremiumPress Customers.
Hi, I removed the leaderboard ads from my website and when I tried to upload a new one I am not able to see it I am using the following code I still do not see it If you notice the only thing that does come out is small icon where the leaderboard add is to be.
can you attach your website url please?
Hi Marie Guru, Yes my website is http://www.eptx411.com
I disabled all my plugins. I think this happened a little after I updated my WordPress Website, but now I am not quite sure.
Sorry, I disabled all my plugins with no luck. The issue was still there
can you submit a ticket here http://premiumpress.com/ticket/ so we can check your website and login to your wordpress admins and check your settings?
the problem with your banner is your website cache.
its displaying fine now
Thank you Marie Guru, I assume WP-Cache was the issue. Or was there another plugin causing the issue? Thank you for the help
Disable caching plugin when editing your site/theme.
no its not one of your plugin. its the cache from the theme, go to theme setup >General Setup > Large Site caching turn it off.
No Problem Horacio
Hi, I updated my website to the new Version 9.1.3 but found it is still not ready. I love it but waiting for all the tweaking is done. So I went back to my Version 8.9.6 and now my Premium Leaderboard is not resizing when on mobile devices. Is there something I am missing. By the way, I love the way the advertising works on the old 8.9.6 version. It would be cool to offer memberships but as advertising only. Maybe subscription for subscribers would be another great option. but that is for another issue. Thanks Mark.