All listing images are not displaying on mobile device

  • Emily
    Emily
    Newbie 60 points
    May 5, 2015 at 1:04 pm

    I have the responsive option selected and when viewing a listing on a mobile device, only 1 image from the listing will display. I can’t seem to find a way to scroll/swipe/arrow through images on a mobile device. I can click to enlarge the image but can’t view more than 1 image when the listing has multiple images. Any tips?? Am I missing a setting somewhere??

  • Marie
    Marie
    Super Guru 1,818 points
    May 11, 2015 at 1:05 am

    hi Emily,

    what version of the theme are you using?

    also can you share your website url so we can check?

  • Emily
    Emily
    Newbie 60 points
    May 11, 2015 at 2:30 am

    Hi Marie,
    Thanks for your response. My live site is an older version. 6.6.4 I believe. but I have a staging site set up that is updated to 8.0. It does not display more than 1 image either. You can check out both at:
    http://www.servicelynks.com for live
    or http://www.staging1.servicelynks.com for staging with 8.0

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    May 11, 2015 at 7:45 am

    your site is only show 1 listing with an image.

    were you generating images from URL screenshots before?

  • Mark
    Mark
    Titan 733 points
    May 11, 2015 at 9:47 am

    Which listing does not show the ‘multiple’ images?

    When I look at this link on mobile, I can scroll to the second image:
    https://staging1.servicelynks.com/listing/ports-shipping-more-inc/

  • Emily
    Emily
    Newbie 60 points
    May 11, 2015 at 1:26 pm

    Here is a link to another listing with multiple images. https://staging1.servicelynks.com/listing/affordable-lawn-service-llc/

    I realized that you can scroll through the images when using google chrome on mobile but it doesn’t work when using Firefox on mobile. So would this be more of a browser/app issue?? Or any known fixes to get it to also work on firefox?

  • Mark
    Mark
    Titan 733 points
    May 11, 2015 at 8:39 pm

    The ‘scrolling’ is done using javascript. If your browser does not support javascript (or has javascript disabled) the ‘scrolling will not work. (regardless if you are on mobile, tablet, pc or whatever).

  • Emily
    Emily
    Newbie 60 points
    May 11, 2015 at 9:19 pm

    Thanks Mark,
    I checked and javascript is enabled and still nothing on firefox. But still works great on chrome for mobile viewing. have you ever checked using the Firefox app? Not sure if it’s just me

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