After payment callback not showing download link

  • MURALIDHARAN
    MURALIDHARAN
    Newbie 33 points
    April 11, 2015 at 4:39 am

    Hi
    In download theme, after payment (from paypal) it is returning to callback page (thank you) but how customers will download the product.
    It should ask customers to ask logon and pay the amount and return to the same product page to download the product and this is not happening in download theme
    Please verify, it is a severe problem
    Thanks
    Murali

  • Marie
    Marie
    Super Guru 1,859 points
    April 14, 2015 at 7:02 am

    hi Murali,

    Can you please send a ticket for this please so we can check your site settings?

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    April 14, 2015 at 9:45 am

    Downloads will be attached to their account, so if they re-view the listing page the download button will be visible.

    Also their “my account” page will show the invoice and link to the listing they purchased where they can download.

  • MURALIDHARAN
    MURALIDHARAN
    Newbie 33 points
    April 15, 2015 at 3:30 am

    Thanks Mark, I will update in callback page to direct users to my account page


  • Alexander
    Newbie 13 points
    April 29, 2015 at 2:32 pm

    Thanks, I have the same Problem.
    Now it is fixt!

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