As a test, I tried to create a new user with a username that is already registered. There was no message saying “username unavailable”. Instead, the site reloads the registration screen that says “We are protecting ourselfs from spam, please click here to register.”
If a new member doesn’t know why they are sent back to the first registration screen, they will have a very frustrating experience repeating the process over and over again.
Does anyone have insight on how to fix this problem? I appreciate your help.
Hello Delali Could you provide url please
Here is the url: https://www.writersonsocial.com/wp-login.php?action=register Thank you!
I have created a test user account in your site then tried to register again with the same details and the alert (Sorry, that username already exists! ) is showing,see attached image
Hmm… I tried again twice with different usernames and for some reason, I don’t get that error message. Thanks for checking it out for me, though.
I’m not sure what to do. It seems like a small thing to open a support ticket for.
Try to clear your browser cache if that does not work try a different browser
Unfortunately, neither of those worked. I still get booted back to first registration page. I also tried on a different computer that I never use; I got the same result.
i tried but the couldnt fin any issues either.Have you tried a different browser/computer?
Hi Mark, Yes, I’ve tried both, a new browser and a new computer.
Okay, I discovered that the network I’m using (on a university campus) blocks certain ports. Their crazy firewall doesn’t allow for much to get done, so I tried using a VPN and presto, problem solved.
thanks for updating
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