Andrew

What’s been ordered?

Hi guys, Set up the shop theme and all is good until you order something, on the email I get from the site and on Paypal I have no idea what has been ordered. It's a great theme but without this it's useless. The email doesn't even give you a name and address. I can't be the only one with this problem. This what I get in the Email. Dear Admin You have received a new order. ********** Order Information ********** Date : April 18, 2020 7:52 am Order ID : CART-jnvd2uq1va52gk02d4078b5h90 Items : 1 Order Total : £6.30 CART-jnvd2uq1va52gk02d4078b5h90 admin@eyupcards.com eyupcards April 18, 2020 12:00 am 07:52:19 AM http://www.eyupcards.com Thanks

Created: April 18, 2020 at 8:02 am
  • In: General Discussion
  • Started by: AndrewAndrew
  • 4 members left 5 comments
  • Last reply from: Alex MorganAlex Morgan

  • Andrew
    Andrew
    April 22, 2020 at 4:27 am

    Anyone?

  • Marie
    Marie
    April 24, 2020 at 3:25 am

    Hi Andrew,

    What theme version you have at the moment?

    If you can create new ticket we will take a closer look into this issue.

    Thank you.

  • Andrew
    Andrew
    April 24, 2020 at 4:24 am

    Hi Marie,

    I did create a ticket but no reply.

    NUC-568-61004

    Thanks

  • Chris
    Chris
    April 24, 2020 at 4:31 am

    Hey Andrew,
    I read it that Marie asked for a “new” ticket. personal experience, I noticed sometimes tickets get lost so I would go ahead and open a new one, I’m sure she is watching for it.

  • Alex Morgan
    Alex Morgan
    April 24, 2020 at 11:09 am

    Hi Andrew,

    Thank you, we will go through this and reply on your ticket.

    Thank you.


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