I cannot believe the program doesn’t let you see whose orders failed.
This is basic. How else can you follow up to get the order, or even figure out what stumped the user or whether you have a glitch?
When an order fails, I receive an admin email – which is totally pointless because I cannot see whose order failed, or what they were trying to order.
Am I missing something?
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I cannot believe the program doesn’t let you see whose orders failed.
This is basic. How else can you follow up to get the order, or even figure out what stumped the user or whether you have a glitch?
When an order fails, I receive an admin email – which is totally pointless because I cannot see whose order failed, or what they were trying to order.
Am I missing something?
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