Use of coupons

Use of coupons

July 1, 2013
Dave Dave
  • Dave
    Dave
    Newbie 44 points

    Hi,

    Does the use of coupons show up in the order details as I tried one and I couldn’t find it? If it doesn’t is there any way to see which one they used if you have more than one? I want to offer different coupons codes (one from facebook one from mailshot one from my main site) for the same item so I can track where they came from.

    All the best
    Mr D

    July 1, 2013 at 12:10 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    Ill check for you and let you know shortly

    July 1, 2013 at 12:15 pm
  • Ian
    Ian
    Super Guru 1,200 points

    The coupon is listed under Order Manager>Order Items and in the Invoice

    July 1, 2013 at 12:20 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    thanks Ian, i think he is asking if he can locate the coupon used somewhere..possibly for tracking

    July 1, 2013 at 12:21 pm
  • Ian
    Ian
    Super Guru 1,200 points

    Yes, I thought that’s what I answered 😉 The coupon code used is in the order details and invoice. Am I getting the question wrong?

    • This reply was modified 5 years, 12 months ago by Ian Ian.
    July 1, 2013 at 12:25 pm
  • Dave
    Dave
    Newbie 44 points

    Hi,

    I couldn’t find a reference to it by code as Mark says. I will however have another look if you think it is there.

    July 1, 2013 at 12:42 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    Hi Dave

    if the coupon is used it will be visible in the admin under the order data for the order its used with.

    July 1, 2013 at 12:52 pm
  • Dave
    Dave
    Newbie 44 points

    Hi Mark,

    I will try again. One question though if I make the value of the coupon zero because I am giving something away free with the item would it still show up?

    July 1, 2013 at 12:57 pm
  • Ian
    Ian
    Super Guru 1,200 points

    The coupons are set as an amount or percentage off the price..
    If the coupon details show up in the checkout page then I would say yes. Try ordering something off your own site with the coupon code and let us know.

    July 1, 2013 at 1:05 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    Hi Dave

    Ian is correct, the amount may not be applied but the coupon should still be visible.

    July 1, 2013 at 1:18 pm
  • Dave
    Dave
    Newbie 44 points

    I have tried again but they don’t seem to be showing up. The option to fill in a code is there OK.

    I’ve even made one for £1.00 discount and that did not show. Just to be clear I have to enable Coupon Codes and they create one. Do I have to do anything else?

    July 1, 2013 at 1:54 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    ill have a look shortly and see what i can find

    July 1, 2013 at 2:09 pm
  • Dave
    Dave
    Newbie 44 points

    Thanks … I don’t think it is anything I am doing or not doing.

    July 1, 2013 at 2:44 pm
  • Ian
    Ian
    Super Guru 1,200 points

    I’ve even made one for £1.00 discount and that did not show

    Where doesn’t it show?

    July 1, 2013 at 3:36 pm
  • Dave
    Dave
    Newbie 44 points

    Anywhere Ian. The discount code box is there when you checkout but if you put the code in it does not seem to discount and it does not anywhere in the order manager show the code used.

    July 1, 2013 at 3:46 pm
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