Strange Image Upload and Display Problem

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Strange Image Upload and Display Problem

July 7, 2013
Frank Frank
  • Frank
    Newbie 15 points

    If I upload an image when creating a new product, it is uploaded to the /thumbs folder (permissions 777) but it does not display on the product listing page. I have set the image properties in General Setup>Image to Image Resizing-Landscape and Image Mode-Normal. When running “Inspect” from Google Chrome I see the image has been renamed with a “unknown-” appended to the beginning of it’s name.
    This is a new install and has no plugins installed.
    Version: 7.1.4


    July 7, 2013 at 7:51 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,814 points

    Frank you’ll need to submit a ticket so i can check your setup, your images dont appear to be saving so your paths maybe wrong.

    July 8, 2013 at 2:23 am
  • David Harris
    David Harris
    Senior Member 367 points

    In General setup and the image tab is the format image set, if so try ‘No,( use raw images only ) this fixed the unknown images for me if I remember rightly.

    Also check your image paths and reset the permalinks.

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    July 8, 2013 at 4:40 am
  • Frank
    Newbie 15 points

    Thanks, David. I’ll try that before I submit a ticket.


    July 8, 2013 at 1:49 pm
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