Viewing 4 posts - 1 through 4 (of 4 total)

Strange Image Upload and Display Problem

If I upload an image when creating a new product, it is uploaded to the /thumbs folder (permissions 777) but it does not display on the product listing page. I have set the image properties in General Setup>Image to Image Resizing-Landscape and Image Mode-Normal. When running "Inspect" from Google Chrome I see the image has been renamed with a "unknown-" appended to the beginning of it's name. This is a new install and has no plugins installed. Version: 7.1.4 Address: Thanks, Frank

Created: July 7, 2013 at 7:51 pm

  • Mark Fail
    Mark Fail
    July 8, 2013 at 2:23 am

    Frank you’ll need to submit a ticket so i can check your setup, your images dont appear to be saving so your paths maybe wrong.

  • David Harris
    David Harris
    July 8, 2013 at 4:40 am

    In General setup and the image tab is the format image set, if so try ‘No,( use raw images only ) this fixed the unknown images for me if I remember rightly.

    Also check your image paths and reset the permalinks.

    Dynamic PHP website hosting on limited domain dedicated servers.
    First month free, bring a buddy and get another free month of high performance
    Dedicated Linux servers from 15ÔéČuro a month.

    PremmiumPress Theming service, quick turnaround. ( Free hosting for clients ).
    Specialising in ShopperPress.

  • Frank
    July 8, 2013 at 1:49 pm

    Thanks, David. I’ll try that before I submit a ticket.


Copyright © 2010-2020 PremiumPress Limited.

secure payments