Ask the community

This is a community support forum where you can ask
questions and interact with other PremiumPress Customers.

Please Complete All Fields

  • Karla
    Newbie 10 points
    July 16, 2013 at 5:28 pm

    I am using the latest ShopperPress theme. All is great, except when I try to checkout, it continues to tell me to complete all fields. I have all fields filled in, so I’m confused as to what is going on. Any help is appreciated.

  • Brandon
    Titan 709 points
    July 16, 2013 at 7:53 pm

    Post a link to your site.

    Have you deactivated all your plugins.

  • Karla
    Newbie 10 points
    July 16, 2013 at 8:15 pm

    I had no plugins. Zarko was able to help me pretty quickly.
    Evidently, when you move the installation .htaccess and index.php to the root directory and leave the rest of the stuff in /wordpress, it caused a hiccup.

    Because the paths were crazy, the “Checkout” page wasn’t loading properly.
    It’s all good now.

    In the future, I will install WordPress into the root directory and avoid the path problem.

    Thanks Brandon.

    It was really great that I received prompt attention from Support in this case.
    Good Job Zarko!

  • John
    Newbie 8 points
    March 29, 2015 at 7:22 am

    I too am having this issue. Unlike the above this is a fresh install. No added plugins and nothing altered. Yet when filling in all the info required I get the message “Please complete all fields” Domain

    Any advice is appreciated.

    You must be logged in to view attached files.
Viewing 4 posts - 1 through 4 (of 4 total)