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Multiple Payment Confirmation Emails

  • Dan
    Dan
    Newbie 7 points
    July 24, 2013 at 3:02 pm

    When someone pays for a classified listing via PayPal the system sends them 4 emails instead of one. Naturally the customer is concerned they have be charged multiple times. Anyone know how to fix this?

    Running ClassifiedsTheme Version Number 7.1.3

    -Dan

  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 24, 2013 at 5:40 pm

    this is the paypal callback feature hitting your site 4 times and so each time triggering an email.

    Paypal will send the user a normal confirmaton email as standard so you could just disable the one in your theme as its not needed.

  • Dan
    Dan
    Newbie 7 points
    July 24, 2013 at 5:52 pm

    Thanks for the quick reply. I don’t see how to disable the callback feature in the theme though. Is it an option or do I need to edit the code somewhere?
    Thanks, -Dan

  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 24, 2013 at 6:06 pm

    disabling the callback wouldn’t be the way to go, simply turn off the email under the email manager.

  • Dan
    Dan
    Newbie 7 points
    July 24, 2013 at 7:13 pm

    That took care of it!
    Thank you!

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