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Version 9
Liz Liz
13 points
Beginner
Hi,
I have my site in maintenance mode, but left a link to the dashboard so admin can login.
The reason being, that I requested support and sent in a ticket with details.
I am wondering roughly how long support tickets take to answer, as I was hoping not to have to leave the dashboard link at the bottom of my (maintenance Mode) screen.
As it goes straight to register and login. I don’t want people registering whilst in Development obviously !
If anybody know s a time frame, I’d be grateful, Then I know when to allow access to support so they can login. 🙂
Hi,
I have my site in maintenance mode, but left a link to the dashboard so admin can login.
The reason being, that I requested support and sent in a ticket with details.
I am wondering roughly how long support tickets take to answer, as I was hoping not to have to leave the dashboard link at the bottom of my (maintenance Mode) screen.
As it goes straight to register and login. I don’t want people registering whilst in Development obviously !
If anybody know s a time frame, I’d be grateful, Then I know when to allow access to support so they can login. 🙂
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