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File upload not working

  • Andy
    Andy
    Newbie 10 points
    July 3, 2013 at 1:25 pm

    Hello,

    I just realised that even though i am allowing file uploads onsome items, the upload screen never appears and a customer told me this so i tried it and also didnt get asked to upload a file?

    This is a massive problem for me as i am a printer and allowing customers to upload files would help massively!

    Please advise

    My website is http://www.mrbusinesscards.co.uk

  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 3, 2013 at 1:53 pm

    are you referring to the upload form on the product page?

  • Andy
    Andy
    Newbie 10 points
    July 4, 2013 at 7:58 am

    Yes i am, please advise

    • This reply was modified 6 years, 6 months ago by Andy Andy.
  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 4, 2013 at 8:50 am

    i cannot find any products with an upload option, could yo u point me to one?

  • Andy
    Andy
    Newbie 10 points
    July 4, 2013 at 9:41 am

    Sorry mark this product features the upload.

    http://www.mrbusinesscards.co.uk/100-spot-uv-business-cards/

  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 4, 2013 at 10:16 am

    but where is it? (or is that the issue?)

  • Andy
    Andy
    Newbie 10 points
    July 4, 2013 at 10:27 am

    Yeah thats the issue, its just not there and it’s set for that item! That’s the issue its not appearing.. Confusing

  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 4, 2013 at 2:11 pm

    Send in a ticket and ill take a look for you

    http://www.premiumpress.com/ticket/

  • Andy
    Andy
    Newbie 10 points
    July 5, 2013 at 10:27 am

    done

    #ISE-493-79477

  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 5, 2013 at 10:38 am

    thanks

  • Mark Fail
    Mark Fail
    Super Guru 12,899 points
    July 5, 2013 at 11:48 am

    For anyone else using shopperpress and cannot get the custom file upload option to work make sure you set a QTY value for the product.

  • Andy
    Andy
    Newbie 10 points
    July 10, 2013 at 9:22 am

    Thanks for advising.

  • David Harris
    David Harris
    Senior Member 367 points
    July 10, 2013 at 9:51 am

    Thanks. :)

Viewing 13 posts - 1 through 13 (of 13 total)