File upload not working

WordPress Business Themes Forums Version 7 Themes ShopperPress File upload not working

File upload not working

July 3, 2013
Andy Andy
  • Andy
    Andy
    Newbie 10 points

    Hello,

    I just realised that even though i am allowing file uploads onsome items, the upload screen never appears and a customer told me this so i tried it and also didnt get asked to upload a file?

    This is a massive problem for me as i am a printer and allowing customers to upload files would help massively!

    Please advise

    My website is http://www.mrbusinesscards.co.uk

    July 3, 2013 at 1:25 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    are you referring to the upload form on the product page?

    July 3, 2013 at 1:53 pm
  • Andy
    Andy
    Newbie 10 points

    Yes i am, please advise

    • This reply was modified 5 years, 11 months ago by Andy Andy.
    July 4, 2013 at 7:58 am
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    i cannot find any products with an upload option, could yo u point me to one?

    July 4, 2013 at 8:50 am
  • Andy
    Andy
    Newbie 10 points

    Sorry mark this product features the upload.

    http://www.mrbusinesscards.co.uk/100-spot-uv-business-cards/

    July 4, 2013 at 9:41 am
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    but where is it? (or is that the issue?)

    July 4, 2013 at 10:16 am
  • Andy
    Andy
    Newbie 10 points

    Yeah thats the issue, its just not there and it’s set for that item! That’s the issue its not appearing.. Confusing

    July 4, 2013 at 10:27 am
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    Send in a ticket and ill take a look for you

    http://www.premiumpress.com/ticket/

    July 4, 2013 at 2:11 pm
  • Andy
    Andy
    Newbie 10 points

    done

    #ISE-493-79477

    July 5, 2013 at 10:27 am
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    thanks

    July 5, 2013 at 10:38 am
  • Mark Fail
    Mark Fail
    Super Guru 12,812 points

    For anyone else using shopperpress and cannot get the custom file upload option to work make sure you set a QTY value for the product.

    July 5, 2013 at 11:48 am
  • Andy
    Andy
    Newbie 10 points

    Thanks for advising.

    July 10, 2013 at 9:22 am
  • David Harris
    David Harris
    Senior Member 367 points

    Thanks. :)

    July 10, 2013 at 9:51 am
Viewing 13 posts - 1 through 13 (of 13 total)

Didn't find what you were after?

Chat with us now

or contact our support team