Andy

File upload not working

Hello, I just realised that even though i am allowing file uploads onsome items, the upload screen never appears and a customer told me this so i tried it and also didnt get asked to upload a file? This is a massive problem for me as i am a printer and allowing customers to upload files would help massively! Please advise My website is https://www.mrbusinesscards.co.uk

Created: July 3, 2013 at 1:25 pm
  • In: ShopperPress
  • Started by: AndyAndy
  • 3 members left 12 comments
  • Last reply from: David HarrisDavid Harris

  • Mark Fail
    Mark Fail
    July 3, 2013 at 1:53 pm

    are you referring to the upload form on the product page?

  • Andy
    Andy
    July 4, 2013 at 7:58 am

    Yes i am, please advise

  • Mark Fail
    Mark Fail
    July 4, 2013 at 8:50 am

    i cannot find any products with an upload option, could yo u point me to one?

  • Andy
    Andy
    July 4, 2013 at 9:41 am

    Sorry mark this product features the upload.

  • Mark Fail
    Mark Fail
    July 4, 2013 at 10:16 am

    but where is it? (or is that the issue?)

  • Andy
    Andy
    July 4, 2013 at 10:27 am

    Yeah thats the issue, its just not there and it’s set for that item! That’s the issue its not Confusing

  • Mark Fail
    Mark Fail
    July 4, 2013 at 2:11 pm

    Send in a ticket and ill take a look for you

  • Andy
    Andy
    July 5, 2013 at 10:27 am

    done

    #ISE-493-79477

  • Mark Fail
    Mark Fail
    July 5, 2013 at 10:38 am

    thanks

  • Mark Fail
    Mark Fail
    July 5, 2013 at 11:48 am

    For anyone else using shopperpress and cannot get the custom file upload option to work make sure you set a QTY value for the product.

  • Andy
    Andy
    July 10, 2013 at 9:22 am

    Thanks for advising.

  • David Harris
    David Harris
    July 10, 2013 at 9:51 am

    Thanks. 🙂


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