Expired membership … but still working


  • jesse.movecar
    Newbie 15 points
    May 1, 2020 at 3:16 pm

    Hi, I’ve just tested membership on dating website but when it’s expired you can still send messages or chatroom and use the website without paying a new one even if it’s mentioned as “you have no active membership” in my membership area. How to fix it?

  • Marie
    Marie
    Super Guru 1,857 points
    May 4, 2020 at 7:40 am

    Hi Jesse,

    Please submit a ticket for this issue for us to further investigate.

    Thank you

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