does anyone have problem with payments & orders


  • ujjawal
    January 28, 2020 at 2:40 pm

    I am using directory theme and classified theme on my different website. These have been very good. After upgrading to latest version we stop receiving customer orders and payments.

    I have tried to make payment as customer, We have received payment in Stripe account but no order has been created, after payment it showed message that no payment has been taken from your account and listing become featured without payment.

    we are facing this problem in both directory theme and classified theme.

    anyone else who are experiencing similar problem??????????????????

  • Mark Fail
    Mark Fail
    February 1, 2020 at 8:40 am

    We haven’t has any other user tickets or reported issues regarding this matter.

    Have you made any server changes recently?

  • Brenda
    Brenda
    February 2, 2020 at 8:41 pm

    Go Daddy moved my website to another server and now Pay Pal does not work. Is this something I can fix or do I need Go Daddy help?

  • Brenda
    Brenda
    February 2, 2020 at 8:43 pm

    I forgot to mention my webside is MyBeautyAds.com – – I use the classified ads theme for the past 10+ years.

  • Brenda
    Brenda
    February 2, 2020 at 9:21 pm

    Also I tried to submit a ticket for help here on Premiumpress.com and I got the same error that people see when they are trying to pay for a listing on my site……

    “There has been a critical error on your website.”

    “Learn more about debugging in WordPress.”

  • Mark Fail
    Mark Fail
    February 9, 2020 at 1:15 pm

    Our ticket desk link is;

    https://www.premiumpress.com/ticket/

    It’s not powered by WordPress so you shouldn’t receive any WP errors.

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