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I cannot get emails from my directory site to be sent to the users.
For Contact Administrator, I go into my site as a regular user, submit a message, but I do not receive it.
Email Alert (for New Submissions) isn’t functioning, and new Membership messages aren’t being received by me the administrator.
I’ve gone through my settings, but I cannot find any settings related to my email, including the server they are sending from.
The new membership messages were working a few days ago, now they are not
if you were getting emails and not your not then its likly either;
1. your spam folder is now getting them (very common)
2. your email filter is blocking them
3. your hosting has changed your email setup
i would suggest trying with a new email address that’s not a freec one (hotmail,gmail etc) as they block more spam and have a higher filter system.
I suggest installing the plugin ’email log’ which will tell you if the emails are being sent and to which address – http://sudarmuthu.com/wordpress/email-log
I Would like to add to this that I have installed Email log now and my admin emails are coming through but it is not populating the user email address?
so basically the user is not being sent anything please help
Have you setup the emails in the Email Manager section?
Thank you for your advise. Good news, got all my email 12 hours after I sent them out. Did some research online and found out that the issue is with my email hosting provider.
I will try to work around the problem. I know that I didn’t exceed my daily quota of sent messages.
Besides that, I have to say Directory Press is an awesome product and it is backed up by great support.
Thank you again
Good you found the source of your problem.