Cannot install child themes


  • Stephen
    Newbie 1 points
    August 17, 2016 at 10:02 am

    Hi.

    I am doing a fresh install with Shop Theme 8.9.4

    Main install is fine, but when I try to install a child theme, I get this:

    Unpacking the package…

    Installing the theme…

    This theme requires a parent theme. Checking if it is installed…

    Preparing to install …

    Downloading install package from https://www.premiumpress.com/_childthemes/download.php?key=%5BXXX%5D…

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme contains no files.

    Theme install failed.

    Any ideas?

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    August 17, 2016 at 12:13 pm

    is the child theme visible under your themes tab after installion?


  • Josh
    Super Guru 13,875 points
    August 17, 2016 at 1:30 pm

    Hello Stephen,
    Have you tried uploading it manually?Access the folder wp-content >Themes and upload the unzipped child theme.
    You can access the file either via ftp or from cpanel >file manager


  • Stephen
    Newbie 1 points
    August 17, 2016 at 3:28 pm

    Hi.

    @ Mark – Yes, all the child themes are visible.

    @ Josh – I will give that go and get back to you

    I noticed WordPress had an update today as well – to 4.6 i think. I will do a complete uninstall of all my files and start over again.

    Thanks guys 🙂


  • Josh
    Super Guru 13,875 points
    August 17, 2016 at 3:36 pm

    You’re welcome Stephen.Please update how it goes

  • Warren
    Warren
    Newbie 3 points
    January 30, 2018 at 7:57 pm

    I am unable to install any child themes either in wp-admin or via ftp. This is so frustrating not be able to do this.


  • Aaron
    Newbie 9 points
    February 8, 2018 at 4:35 am

    Try this…

    I noticed that the theme .zip file downloads as “ST” – when it SHOULD be “SP”.

    Try renaming the theme folder in your File Manager (wp-content > themes > ST) to this (wp-content > themes > SP) and see if the child themes within the WP interface install once your changes are live.

    This has been a very frustrating ordeal for me as well, but everything appears to be working now.

  • Marie
    Marie
    Super Guru 1,818 points
    February 8, 2018 at 10:03 am

    hi ,

    If you’re all using new versions responsive shop theme 8.9.7 , its template must be ST.

    When you get install failed from Appearance > Childtheme all you have to do is go to Appearance > Editor, select the childtheme from the rightside dropdown. In style.css file you will see :

    Template : SP or Template : [XXX] , replace it with Template : ST ,then update file. After changing go back to Appearance > Themes , refresh the page twice, your childtheme is visible and ready to be activated.


  • Laurent
    Newbie 3 points
    February 19, 2018 at 6:47 pm

    Hi, i’m new here, and i’d like to install child theme, but i have the same issue with auctionpress.

  • Aaron
    Aaron
    Super Guru 920 points
    February 19, 2018 at 11:20 pm

    Depending on the hosting environment the auto template may or may not work. Its easier to download the theme and do it the wordpress way.

    https://codex.wordpress.org/Child_Themes

  • Amardeep
    Amardeep
    Newbie 10 points
    April 19, 2018 at 12:36 pm

    same problem here it shows:
    Unpacking the package…

    Installing the theme…

    This theme requires a parent theme. Checking if it is installed…

    Preparing to install …

    Downloading installation package from https://www.premiumpress.com/_childthemes/download.php?key=%5BXXX%5D…

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme contains no files.

    Theme installation failed.

    Theme installed successfully.

    it shows parent theme missing.

  • Amardeep
    Amardeep
    Newbie 10 points
    April 19, 2018 at 3:30 pm

    This Theme Becoming real mess. No Support and non Technical user can’t even install the theme properly. i don’t it’s because of WordPress version 4.9.5 or something else.

  • Marie
    Marie
    Super Guru 1,818 points
    April 20, 2018 at 2:45 am

    Hi Amardeep

    what childtheme are you trying to install?

    Please create a ticket here https://premiumpress.com/ticket/ or call support during these hours 1:00AM – 12:00AM UK Time so I can assist you.

    to fix your issue, go to Appearance > Editor, select your childtheme. In the style.css you will see Template :[XXX] replace [XXX] to the name of your theme i.e

    Template : DT

    then save.

    go back to Appearance > themes , refresh the page twice, and the childtheme is successfully installed

    let me know if you still have issues so I can assist you

  • Amardeep
    Amardeep
    Newbie 10 points
    April 20, 2018 at 11:38 am

    thanks… child theme working now but it shows some errors it shows “wp-content/themes/CP/framework/class/class_shortcodes.php on line 1796” error after publishing stores and listing.

    Warning: Illegal string offset ‘class’ in

    Warning: Cannot assign an empty string to a string offset in /home/xxx/webapps/xxx/wp-content/themes/CP/framework/class/class_shortcodes.php on line 1796


  • Anonymous
    Newbie 3 points
    May 12, 2018 at 5:20 am

    i cant install child theme classifieds.

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