This is a community support forum where you can ask questions and interact with other PremiumPress Customers.
No Auctionpress forum?
I have had a few customers who are testing the site for me notice that their high bids are not being automatically applied.
Current bid is at 500
Customer a) bids 600 and the price then goes to 501
Customer b) bids 650 and the price goes to 502
customer b) wins for 502
Customer a) then comes to me and says hey why didnt I win I was prepared to go to 600.
Something is wrong. Has anyone else noticed anythign strange with the bids?
I have also noticed that if a seller puts a reserve on the auction does not state that the reserve has not yet been met. It simply puts the buyer as the highest bidder.
When the auction ends the seller is told the item ended but is not sold and reserve not met. But the bidder is told he won the item!
I have raised a ticket on this but just wondering if anyone else is suffering as I am?
It is a little strange that custumer b) wins for 502
When custumer b) bids 502 He will get a textmessage with outbid
and the price in the auction wil rize with e.g. $ 0.99
I found this with a better explanation
and you see there a forum for auctionpress
Thank you Milo. This thread is very interesting!
Its very strange how AP works by default. I might need to look into the child theme.
Dear Mark and Milo,
Friday I submitted a ticked on this issue: as soon as I have a feedback from premiumPress and hopefully a solution, will put a post onto the Forum.
I hope it will be taken seriously into consideration because right now I would not dare to launch my site…
the options for AP got alittle lost in translation, over the years many users regquested features and the ‘min bid’ one has confused alot of people.
Katalin whats your ticket id?
Thanks for you post. Are you also having any issues with the reserve price not working?
Mark… I came across this tread and I have the same question about the “reserve not met” functionality. Did you ever get a resolution for it? If so, please share… I’d like to have it on my site.
Let me know…
I don’t want the amount of reserve price be visible to bidders until auction ends and at the end give an option to the highest bidder to accept the reserve price or not, if it is greater than his bid.
Could someone please shed a light on this issue?