Again – new order received, never got paid, don’t know who the order is for

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  • Version 9
    Terrell Maltos
    193 points
    Silver User
    Bronze User Silver User

    Using Directory Theme 10.8.4.

    I got an email today saying “Payment received – thank you!”
    It was a CC on what the customer is getting.

    Then I got an Admin Email [New Order] that erroneously lists my name saying:
    terry has placed a new order.
    Ad Payment #7799
    Total: $2.00

    When I log in the the Orders screen, NO order is listed.

    So someone else getting a free ride on my website. This is an ongoing issue which is costing me money *and* stopping me from promoting the site because I don’t want more non-paying subscribers.

    May 11, 2022 at 4:34 pm