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After Update to V8.3. I lost all coupon added on my website. Anyone can help me?

  • Nguyen Viet
    Nguyen Viet
    Newbie 20 points
    April 23, 2016 at 12:56 am

    Hello,
    After Update to V8.3 I lost all coupon added on my website. Anyone can help me?


  • Josh
    Super Guru 13,885 points
    April 26, 2016 at 2:46 pm

    Hello Nguyen,
    How did you update your theme?Revert back to your previous site state from a backup then use the below steps to update

    Steps to update:
    1. Please create a backup for your site database and files first before doing any updates (themes or wordpress)
    2. Please login to: http://www.premiumpress.com/account/ then download the latest version.
    3. Login to your FTP or file manager on your cpanel hosting and go to the wp-content/themes folder and rename the old main theme folder.
    4. Please login to your wordpress dashboard > Appearance > And upload the new theme and Activate
    5. Done.

    If still having the issue please open a ticket >>http://s.premiumpress.com/index.php?/Tickets/Submit

  • Hemanta Chakladar
    Hemanta Chakladar
    Super Guru 1,710 points
    April 26, 2016 at 4:28 pm

    Open the site ‘Overview’ page, then go to ‘Coupon Manager’. Voilaa, your coupons are back !!

    @Josh, please make a note that in v>8.3, the post type has changed to ‘listing_type’ for all themes(good in some sense) and also some taxonomy name. That changes is done only on the overview tab, for existing listings. So, please advice accordingly.


  • Josh
    Super Guru 13,885 points
    April 28, 2016 at 3:07 pm

    Thanks Hemanta :)

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