PremiumPress developers

Hi all all of you developers!
First of all I don’t want to offend somebody is just my opinion!
I put some question on this forum and the answers was not the one I expected to!

Al the question is about old version that I buy from you!

I ask how to translate mobile version?
No answer!
I ask how to modify and add text to mobile version ?
I ask my self
I ask how to switch from mobile version to desktop version in old version that don’t have this option
All the answers it was that to buy new version, and the old one was discontinued!

OK, i will buy new version very soon, but i will use it for my new site, the old one that I work very hard it will remain on version older then 7.4.1!
Why?
Simple, I rank very nice on Google and also you don’t provide good migrate option!
So, I like to add some changes on that version to keep use what I pay for!

I’am not stupid! I understand your idea to want to sell new version, but if you will respect the old customer you will sell the new version to and keep answer to old one to!
This is the way to make correct business with member not to answer that you discontinued, i understand that, but to answer on my question about how to switch to desktop it’s about something that i buy, i don’t ask you how to make the 7.4.1 responsive!
I believe lot of users buy your theme because they are not Guru on WordPress or PHP and they still like to have answer for simple question about old version because they simply don’t know how to resolve there problems!
If we are happy with the old version we will more than happy to buy your new product know that even after 5 or 8 years we will have the answer from you about this version, is not matter of money, is matter o philosophy about how you treat your client!

Like I say in the first, I don’t want to offend nobody, i like your product very much, and very soon I will start another project on responsive theme and will buy it because from my opinion your products is one of the best in this market!

Best regards,
Adela