Pre-sales Questions https://www.premiumpress.com Sun, 11 Aug 2024 09:56:16 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.17 Whats the difference between User and Developer Licenses? https://www.premiumpress.com/doc/whats-the-difference-between-user-and-developer-licenses/ Fri, 04 Sep 2020 15:19:45 +0000 https://www.premiumpress.com/?post_type=doc_type&p=158441 Here is an overview of the 2 license types we offer; 1. User License A user license grants that “user” unlimited theme installations on domain names that “user” owns and is the sole owner of, a license cannot be resold or given away. 2. Developer License A developer license grants that “user” unlimited theme installations […]

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]]> Here is an overview of the 2 license types we offer;

1. User License

A user license grants that “user” unlimited theme installations on domain names that “user” owns and is the sole owner of, a license cannot be resold or given away.

2. Developer License

A developer license grants that “user” unlimited theme installations on any number domain names for their own use or as part of a paid project. The developer license cannot be resold, given away or used to resell our software.

Which one should I buy?

The developer license is only required if you plan to sell websites, for example, website developers or users who are flipping/building websites for resale.

If you only intend to use the theme on your own websites for your own business, a single user license is all you need.

Can I sell websites using the developer license?

Please refer to this page on flipping/selling websites;

https://www.premiumpress.com/doc/can-i-sell-flip-websites-using-your-themes/

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]]> Can I sell/flip website’s using your themes? https://www.premiumpress.com/doc/can-i-sell-flip-websites-using-your-themes/ https://www.premiumpress.com/doc/can-i-sell-flip-websites-using-your-themes/#respond Thu, 28 May 2020 18:34:41 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152855 Do PremiumPress have resellers? No. PremiumPress do not allow resellers. If you have purchased a PremiumPress theme from anywhere other than our official website (premiumpress.com) the theme and licence key will be null and void. Can I sell websites using PremiumPress themes? Yes. You can buy a developer license to setup unlimited websites for you […]

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Do PremiumPress have resellers?

No. PremiumPress do not allow resellers. If you have purchased a PremiumPress theme from anywhere other than our official website (premiumpress.com) the theme and licence key will be null and void.

Can I sell websites using PremiumPress themes?

Yes. You can buy a developer license to setup unlimited websites for you and/or your clients, as long as you are not directly reselling our software.

The developer plan is Ideal for website designers creating websites for themselves and their clients. If your subscription to updates & support runs out, all websites using your license key will continue to function but updates will be disabled.

Can I sell on Fiverr?

No. Selling our themes on Fiverr is strictly forbidden. There are too many causes of license key theft results in genuine people being cheated out of their money. If you’ve bought a theme on Fiverr, report the user ASAP and ask for your money back.

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]]> https://www.premiumpress.com/doc/can-i-sell-flip-websites-using-your-themes/feed/ 0 Do you store my credit card info? https://www.premiumpress.com/doc/do-you-store-my-credit-card-info/ https://www.premiumpress.com/doc/do-you-store-my-credit-card-info/#respond Thu, 28 May 2020 18:34:26 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152854 No – we never store any payment or credit card information on our servers.

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]]> No – we never store any payment or credit card information on our servers.

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]]> https://www.premiumpress.com/doc/do-you-store-my-credit-card-info/feed/ 0 Can I get a discount if I already purchased a theme? https://www.premiumpress.com/doc/can-i-get-a-discount-if-i-already-purchased-a-theme/ https://www.premiumpress.com/doc/can-i-get-a-discount-if-i-already-purchased-a-theme/#respond Thu, 28 May 2020 18:34:14 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152853 We provide customer discount codes within the members area on our website. Existing customers can login to view current discounts.

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]]> We provide customer discount codes within the members area on our website. Existing customers can login to view current discounts.

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]]> https://www.premiumpress.com/doc/can-i-get-a-discount-if-i-already-purchased-a-theme/feed/ 0 Can I pay with a Credit/ Debit Card? https://www.premiumpress.com/doc/can-i-pay-with-a-credit-debit-card/ https://www.premiumpress.com/doc/can-i-pay-with-a-credit-debit-card/#respond Thu, 28 May 2020 18:34:00 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152852 Yes of course, we have multiple payment options at checkout.

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]]> Yes of course, we have multiple payment options at checkout.

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]]> https://www.premiumpress.com/doc/can-i-pay-with-a-credit-debit-card/feed/ 0 How do refunds work? https://www.premiumpress.com/doc/how-do-refunds-work/ https://www.premiumpress.com/doc/how-do-refunds-work/#respond Thu, 28 May 2020 18:33:47 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152851 We offer a 10 day “no questions asked” refund policy. If you’re not happy with your purchase within 10 days you can return it for a full refund.

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]]> We offer a 10 day “no questions asked” refund policy. If you’re not happy with your purchase within 10 days you can return it for a full refund.

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]]> https://www.premiumpress.com/doc/how-do-refunds-work/feed/ 0 Can I pay with PayPal? https://www.premiumpress.com/doc/can-i-pay-with-paypal/ https://www.premiumpress.com/doc/can-i-pay-with-paypal/#respond Thu, 28 May 2020 18:33:18 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152849 Yes of course, we have multiple payment options at checkout.

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]]> Yes of course, we have multiple payment options at checkout.

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]]> https://www.premiumpress.com/doc/can-i-pay-with-paypal/feed/ 0 Do you offer 24/7 support? https://www.premiumpress.com/doc/do-you-offer-24-7-support/ https://www.premiumpress.com/doc/do-you-offer-24-7-support/#respond Thu, 28 May 2020 18:33:05 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152848 Yes, we have staff members working around the clock to answer questions via our online ticket system. https://www.premiumpress.com/contactform/ Weekends are busy so please allow for delays. The sales chat system is manned 9am – 4pm – Mon/Friday. We do not offer live support chat.

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]]> Yes, we have staff members working around the clock to answer questions via our online ticket system.

https://www.premiumpress.com/contactform/

Weekends are busy so please allow for delays.

The sales chat system is manned 9am – 4pm – Mon/Friday.

We do not offer live support chat.

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]]> https://www.premiumpress.com/doc/do-you-offer-24-7-support/feed/ 0 Do I get support and updates free? https://www.premiumpress.com/doc/do-i-get-support-and-updates-free/ https://www.premiumpress.com/doc/do-i-get-support-and-updates-free/#respond Thu, 28 May 2020 18:32:49 +0000 http://localhost/WEB2019/?post_type=doc_type&p=152847 You get 6 months free support and upgrades with every new purchase. After 6 months you can choose. If you still require upgrades and support you can purchase another 6 months for $49 but it’s completely your choice. The theme will continue to work even if you do not purchase any more support/upgrades. Pricing page […]

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]]> You get 6 months free support and upgrades with every new purchase.

After 6 months you can choose. If you still require upgrades and support you can purchase another 6 months for $49 but it’s completely your choice.

The theme will continue to work even if you do not purchase any more support/upgrades.

Pricing page here;

https://www.premiumpress.com/pricing/?support=1

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