Users unable to see and edit their own listing page

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Users unable to see and edit their own listing page

April 5, 2019
 George
  • JamesD
    JamesD
    Super Guru 1,345 points

    @George
    You can either post the most recent error here, attach/add the file log here or email the log to me and I’ can take a look if you like.
    Note: It’s a good idea to remove the root path portions within the errors too. (the portion before the ‘/wp-content’)

    April 13, 2019 at 11:39 pm

  • George
    Newbie 26 points

    One bit of further discovery. I just now realized that this is happening to ALL users, not just newly created ones. When they try to access ANY listing page, not just their own, while logged in, they get a white screen.

    April 13, 2019 at 11:42 pm
  • JamesD
    JamesD
    Super Guru 1,345 points

    @George
    Do you see any messages when you use WP_DEBUG?

    The debug setting will usually display various notices/warning/errors that are typically hidden from being displayed (site wide). It’s located within the wp-config.php file.

    To turn it on…
    Open the file, look for define('WP_DEBUG', false); and set it to true like define('WP_DEBUG', true);.

    Add the snippet above if the setting doesn’t exist already.
    After testing be sure to remove the line or set it to false

    April 13, 2019 at 11:54 pm

  • George
    Newbie 26 points

    “You can either post the most recent error here, attach/add the file log here or email the log to me and I’ can take a look if you like.”

    Thank you! That is so generous of you.

    April 14, 2019 at 12:29 am
  • JamesD
    JamesD
    Super Guru 1,345 points

    @George
    No problem.
    My email is customphix @ gmail . com if you prefer to email it to me.

    April 14, 2019 at 12:34 am

  • George
    Newbie 26 points

    Huge thanks to JamesD for getting this puzzle solved for me!

    I have been beating my head against the wall trying to fix this, and it turns out it was as simple as updating to Directory Theme v 8.9.7

    Hopefully this helps someone else that runs into this issue, due to v 8.9.6 causing problems if you update to PHP 7.2

    April 14, 2019 at 9:34 pm
  • JamesD
    JamesD
    Super Guru 1,345 points

    My pleasure George. Hope it did the trick for you.

    Keep in mind that while using v8 there will still be possibilities for new PHP7 errors to occur.
    Also, remember that the error log can be a good buddy. :-)

    April 14, 2019 at 9:43 pm

  • George
    Newbie 26 points

    Great buddy, as long as you know how to read it. I was lucky that JamesD stepped in as a buddy to interpret what the other buddy (error log) was telling me. :)

    April 14, 2019 at 9:59 pm
  • Jennifer
    Jennifer
    Newbie 10 points

    Experiencing the same issue at the moment, except with my Classified Theme version 8.9.6

    :(

    June 27, 2019 at 7:31 pm

  • George
    Newbie 26 points

    Hi Jennifer,
    What version of the Theme are you running?
    For me, updating to Directory Theme v 8.9.7 fixed the issue.

    June 27, 2019 at 7:38 pm

  • George
    Newbie 26 points

    Sorry, I see you already mentioned 8.9.6 version.
    I only have the DT version, maybe someone else can help you with a v 8.9.7 for the Classified theme…

    June 27, 2019 at 7:40 pm
Viewing 11 posts - 16 through 26 (of 26 total)

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