tablets and mobile sites not working


  • Dean
    Newbie 4 points
    August 14, 2016 at 2:28 pm

    On mobile tablets and phones the coupon does not work. Can not click on it the box is grey and says “plugin is not” I have deactivated the plugins but still no luck. http://www.bargainstown.com can anyone help?

  • Marie
    Marie
    Super Guru 1,818 points
    August 15, 2016 at 1:07 am

    Hi Dean,

    The problem here is this theme is too old and not mobile responsive, we discontinued it for 2 years now. Also its not compatible with wordpress 3.7 and up.

    I can only suggest you look at our new responsive themes as issues with the old themes will not be fixed as we no longer provide support or updates.

    New Responsive Coupon Theme https://www.premiumpress.com/wordpress-coupon-theme/

    My apologies for any inconvenience.

    This reply was awarded the best answer by the topic poster.

  • Dean
    Newbie 4 points
    August 16, 2016 at 11:17 pm

    Thank you for the reply. I bought the new update but now the problem is reversed. I tried it on http://www.savealothere.com the mobile site works but the desk top just opens a blank page.Any help on what I did wrong would be greatly appreciated.
    Thanks Dean


  • Josh
    Super Guru 13,875 points
    August 17, 2016 at 1:17 pm

    Hello Dean,
    Your site >> https://www.bargainstown.com still seems to be using the old version 7.Please upgrade to the responsive version


  • Dean
    Newbie 4 points
    August 17, 2016 at 2:12 pm

    Josh
    I know I have started to change another site first http://www.savealothere.com but it is not working correctly


  • Josh
    Super Guru 13,875 points
    August 17, 2016 at 2:22 pm

    Seems to be working correctly on my end,both on phone and pc


  • Dean
    Newbie 4 points
    August 17, 2016 at 2:46 pm

    On my PC if you click on the coupon a new page opens up but it’s just a blank page.


  • Josh
    Super Guru 13,875 points
    August 17, 2016 at 3:35 pm

    Have you entered affiliate link for your coupon?See attached image

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  • Dean
    Newbie 4 points
    August 17, 2016 at 4:05 pm

    No actually the majority of those coupons were imported with the I-codes widget

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