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I have this transaction on my website (Responsive DT) using PayPal. The client has made the payment using a credit card twice and I got a trigger in the order manager that a payment was made but when I checked my PayPal account no money was transferred. URL is http://www.gabridal.com
Previously another client has paid using the PayPal and it went through.
Find attached the payment completed page by the client.
Please can I get help in resolving this?
Find attached the payment screen.
did you get any emails from paypal saying the order was placed?
No, I didnt get any mail from paypal.
I noticed this when someone pays with a credit card from the site.
It doesn’t happen when someone clicks the PayPal button and goes to PayPal website to pay. A client clicked the paypal button to pay instead of entering his credit card details and it did work well.