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payment with credit card using Paypal

  • David
    David
    Newbie 10 points
    August 7, 2014 at 2:31 am

    I have this transaction on my website (Responsive DT) using PayPal. The client has made the payment using a credit card twice and I got a trigger in the order manager that a payment was made but when I checked my PayPal account no money was transferred. URL is http://www.gabridal.com

    Previously another client has paid using the PayPal and it went through.

    Find attached the payment completed page by the client.

    Please can I get help in resolving this?

  • David
    David
    Newbie 10 points
    August 7, 2014 at 2:34 am

    Find attached the payment screen.

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  • Mark Fail
    Mark Fail
    Super Guru 12,862 points
    August 7, 2014 at 3:50 am

    did you get any emails from paypal saying the order was placed?

  • David
    David
    Newbie 10 points
    August 7, 2014 at 12:33 pm

    No, I didnt get any mail from paypal.

  • David
    David
    Newbie 10 points
    August 7, 2014 at 12:39 pm

    I noticed this when someone pays with a credit card from the site.

    It doesn’t happen when someone clicks the PayPal button and goes to PayPal website to pay. A client clicked the paypal button to pay instead of entering his credit card details and it did work well.

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